Lifetime warranty

At Drapée, we are committed to avoiding waste, the ecological impact of which is indisputable. We only work with second-hand textiles because we believe these materials have extraordinary potential to exploit.

We do everything we can when creating your garment to ensure that it is impeccable , despite any defects in the original fabric, which we strive to repair.

We want you to be able to enjoy the piece that you have personalized and that represents you for as long as possible . Our greatest pride would be that in a few decades , you can pass it on.

Because it is essential to cherish what we love, we have chosen to offer you a lifetime repair guarantee on your purchase!

This guarantee allows you to have your Drapée piece repaired free of charge in our workshop, by the same people who originally sewed it.

This guarantee, completely free (excluding shipping costs), applies in the following cases:

  • mending buttonholes and buttons if they fall off;
  • repair of the zipper in case of defect;
  • mending hems and seams if threads come loose or crack.

Holes are not included in the warranty, but we can also repair them for a price to be defined after discussion by email.

To benefit from this guarantee, contact us by email (contact@drapee.fr) by sending us the purchase invoice of the product concerned and describing the problem (you can attach photos if necessary). If we validate the guarantee, you can send us your product so that we can repair it.

Let's not forget that the best way to prevent your clothes from wearing out is to take good care of them. To do this, we advise you to only wash them when really necessary, at the lowest possible temperature, and avoid anything that could damage them (tumble dryer, iron that's too hot, harsh chemicals, etc.). A well-maintained garment is a happy garment, and it will repay you!